Privacy policy

Last updated: 26 October 2026. OneTouch is currently in pre-launch. This notice explains the data we use to run the product, keep accounts secure, and improve football coverage.

OneTouch supports anonymous use — you don’t need an account to read match pages, the Brief, or follow clubs locally on a single device. Local follows, theme choices, dismissed prompts, and similar preferences may be stored in your browser so the experience can remember your choices without creating a server-side profile.

When you create an account, we store the information needed to identify and secure it, such as your email address, account ID, authentication provider details, and the preferences you choose to sync. We may also store saved clubs, saved players, saved stories, notification settings, booking activity for Play, and basic product events such as page views or feature interactions.

We use this data to provide the service, prevent abuse, debug errors, understand which product areas need work, and send account or product notifications you request. We do not sell personal data, and we do not use advertising cookies or third-party ad profiles.

You can delete your account yourself, at any time, from Settings. You confirm with a one-time code we email you (or your password), and deletion is immediate and cannot be undone. It removes your profile, threads you started (with their replies and media), Analyst conversations, votes, predictions, follows, preferences and push alerts. Replies you left in other people's threads, Play chat, venue reviews, reports you filed and past Play bookings stay, shown as “Deleted user”. Any subscription is cancelled and your Stripe customer record deleted; Stripe keeps its own payment records. If you have an upcoming Play game you organise or an active booking, settle that first.

If you cannot sign in, or have a privacy question, email [email protected]. We may need to keep limited records where required for security, fraud prevention, payment records, or legal obligations.